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Covid-19 Resources

Cleveland Schools Updates and Learning Resources

Can I still enroll my child in school?

Yes, many schools are still accepting enrollment. You can learn more about school plans and how to enroll on our Back to School page. Enrollment for the 2021-2022 school year will begin in early 2021. 

I do not currently have internet access at home. Are there resources for me?

First, reach out to your child’s school to see if there are hotspots available to you to access the Internet.  If you still need help, empowerCLE+ or PCs for People may be able to help.

AT&T:

  • AT&T Access
    • Through the end of 2020, families with a SNAP participant are eligible for AT&T Access internet.
    • Sign up HERE or call 1-855-220-5211

Spectrum:

  • Spectrum Internet Assist – available for families with school-aged children that receive free or reduced-price lunch, live in communities with a Community Eligibility Provision for free or reduced-price lunch, or are seniors on SSI.
    • Sign up HERE
  • Spectrum Offer including 60 days of free access to Spectrum Internet, in-home Wi-Fi, and a self-installation kit for households with K-12 and/or college students or educators who do not already have a Spectrum Internet subscription.
    • To enroll, new customers can call 844-310-1198
    • Link to Press Release (English)
    • Link to Press Release (Spanish)
I have to work during the day, and my student is learning virtually. What can I do?

Remote Learning Centers are being coordinated around the City. Check your local community resources such as churches and community centers.  You may also reach out to these official partners:

Open Doors Academy

Boys and Girls Clubs of Cleveland

Outside of my child’s school, what other activities and learning opportunities are available for my child?

Cleveland Schools Book Fund

The The College Board’s Advanced Placement Program is supporting AP students during the Coronavirus outbreak by providing live and on-demand courses for free.

The Boys and Girls Clubs of Northeast Ohio are launching The Cyber Club on Monday April 6. Stay connected virtually at The Club.

Sesame Street has released at-home learning materials, including animations on healthy habits, resources providing comfort, and learn-at-home activities on topics including reading, math, and science. For access to these free resources, visit here.

NASA – National Aeronautics and Space Administration has some great at home science resources.

Cleveland Metroparks has launched a virtual classroom.

The Center for Arts Inspired Learning’s has resources for arts education at home.

Ready4K—a service that texts parents three times a week with simple learning activities to integrate into their everyday routines. To enroll, simply text “CleRead” to 70138 and follow the prompts. You’ll receive texts 3x a week with simple, age-appropriate tips to engage your kids.

Beginning Monday, March 30, Ohio’s eight PBS stations will air grade-level appropriate, standards-based programs for students as part of their new Learn at Home initiative. Check your local listings for the full schedule. Visit here to access free online resources for educators and students.


Crayola has creative at-home learning resources including art-infused lesson plans, parents resources, kits, art sets & inspiration. Check it out here.

Sign up for Ohio Governor’s Imagination Library to receive free books monthly. Children birth to age 5 are eligible. 

The Ohio Department of Education has provided a list of resources for parents and caregivers.

Cleveland Public Library and Cuyahoga County Public Library provide Kanopy streaming media to customers. Kanopy offers an outstanding selection of FREE K-12 educational videos. Topics include math, science, literature, history and more. Learn more here or https://cuyahogalibrary.kanopy.com/category/752

How can my children keep up with their schoolwork while at home?

CMSD has granted free access to Scholastic Learn At Home, an online learning platform with daily lessons for children from pre-K to grade 12. Find the free login and additional information here: 

https://www.clevelandmetroschools.org/Page/

What other resources are available to me?

Summer learning packets are available by mail for kids in grades K-5 from GreatSchools.org” you can click here to register for a packet.


Visit the Cleveland School Book Fund website for information and videos to help with early literacy. The fund makes high-quality books available to CMSD students in grades Pre-K through 4th grade.

Health and Safety

Is it safe to use water from my tap?

Your water is definitely safe! See what Cleveland Water Department is doing to ensure you have access to safe water during this time. Learn more here.

How can I learn more about Coronavirus?

Here is a list of other COVID – 19 Resources 

Center for Disease Control and Prevention (CDC) 

Cuyahoga County Board of Health 

Ohio Department of Health 

Should I wear a mask in public, and how should I make one?

The CDC and Ohio Department of Health recommend that we wear cloth masks or other face coverings in public as a preventative measure to help slow the spread of the novel coronavirus. 

On July 22nd, Governor Mike DeWine issued a statewide mask mandate.  School-age children are also required to wear masks if attending in-person school.  Learn more.

This link provides information on how to make sew, and no-sew masks at home. 

Where can I access flu shots and other vaccinations?

MetroHealth is offering a drive-up vaccine service for its patients to make it easier for families to keep up to date on childhood immunizations, recommended vaccines for adults and the annual flu vaccine for everyone. The drive-up service is open weekdays, 9 a.m. to 4 p.m. at the MetroHealth Middleburg Heights November Family Health Center. For more information, click here.


Flu shots, immunizations and other services are available to walk-ins, without an appointment, at all 10 of MetroHealth’s pharmacies. Click here for a full list.

I want to help or I need help from my neighbors. Who can I contact?

CPR – Cleveland Pandemic Response is offering mutual aid and community support for residents. To learn more, get involved, or ask for help, find them on Facebook here.


Umbrella is coordinating grocery delivery and medication pick-up for Cleveland seniors. Adults 60+ can request grocery deliveries online or call 844-402-2480. They will be matched to a local volunteer who can shop on their behalf. $10 suggested contribution for each delivery, but it is up to the customer to pay what they wish. They are also seeking volunteers to do the shopping. There is no minimum commitment to volunteer – even doing one grocery shop makes a big difference. All deliveries are contactless and hyper-local. https://www.askumbrella.com/

What help is available for seniors in Cleveland?

Umbrella is coordinating grocery delivery and medication pick-up for Cleveland seniors. Adults 60+ can request grocery deliveries online or call 844-402-2480. They will be matched to a local volunteer who can shop on their behalf. $10 suggested contribution for each delivery, but it is up to the customer to pay what they wish. They are also seeking volunteers to do the shopping. There is no minimum commitment to volunteer – even doing one grocery shop makes a big difference. All deliveries are contactless and hyperlocal. https://www.askumbrella.com/

Food and Nutrition Assistance

Where can I receive meals for myself and my children?

Here is a list of Cleveland area food pantries:

Cleveland OH Food Pantries | Cleveland Ohio Food Pantries, Food Banks, Soup Kitchens


Any family may visit a Cleveland Metropolitan School District school to access meals.  Breakfast and lunch are distributed Monday, Tuesday, Thursday, and Friday at each K-8 school, and weekly from the high schools. Learn more.

What if I don’t have transportation to get my children to school for meal pick-up?

Shuttles are also available to schools providing free meals. Get more information here.   

Here is an interactive map of the meal pickup and shuttle stops. 

The Greater Cleveland Regional Transit Authority is still operating, and has information on how they are addressing COVID-19 here.

Friends and family may also now pick-up food at CMSD schools on your behalf.

What other public benefits are available to my family at this time?

Use this site to manage or apply for healthcare, child care, food and cash benefits. The county has suspended all work requirements for food and cash assistance, and the state is working to fast track applications.  

You can find information about other public supports through the Advocates for Ohio’s Future, here.

Economic Stability

What other public benefits are available to my family at this time?

Use this site to manage or apply for healthcare, child care, food and cash benefits. The county has suspended all work requirements for food and cash assistance, and the state is working to fast track applications.


I lost my job, how do I get unemployment?

If you were layed off or fired from your job, you can file for unemployment here.

When will utility shut-offs start again?

Cleveland Public Utilities to Resume Disconnections on December 1

Beginning on Dec. 1, 2020, the City of Cleveland Department of Public Utilities’ (DPU) will lift the moratorium on shut-offs and reconnections. DPU will resume the regular process for collections and disconnection of service for delinquent water and/or electric accounts.

Financial relief tools are in place to assist customers in need. In addition to the City’s current affordability programs, they offer extended payment plan options as well as coordinating with outside agencies to refer customers for additional services. We encourage customers who need assistance to contact Cleveland Water at (216) 664-3130 or Cleveland Public Power at (216) 664-4600 to discuss their payment options as soon as possible.

Voting and the Census

Can I still request a vote-by-mail ballot?

Yes! Visit https://boe.cuyahogacounty.us/ to request a vote-by-mail ballot.  You may now also vote in-person at the Cuyahoga County Board of Election during posted hours.  Available weekday and weekend hours are posted on their website.  Completed vote-by-mail applications must be mailed by noon on October 31st, but they also may be dropped off in-person at the Board office. You may also vote in-person on Election Day, November 3rd, from 6:30 a.m. to 7:30 p.m.  You can confirm your Election Day voting location on the Board’s website.

How can I learn about the school levy on November 3rd ballot?

Issue 68 is the Cleveland Metropolitan School District’s school levy.  If passed, funds from the approved levy will also support partner charter schools.  Learn more here.

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